Your Tasks
- Operational & functional lead for a customer dedicated control tower
- Part of the global steering team for the dedicated customer department
- European focus with multinational interaction
- Supervising the traffic management across the control tower
- Responsible for the allocated traffic coordinators in the control tower
- Drive change & project management
- Ensure continuous process optimization and efficiency improvement
- Single point of contact for all traffic and customer related task
- Second escalation level within control tower
- Control the agreed service / performance levels with third party provider, via performance management tools
- Ensure fulfilment and compliance with customs & regulatory tasks
- Transportation safety & risk management services
- Support internal & external audits
- Manage and administer third party agreements with freight forwarders, broker, documentation providers etc.
- Execute required procurement activities > tender management
- Set up work process and systems to enable product movements
- Steer periodic auditing and monitoring services regarding the freight settlement services for the customer
- Perform gap assessments and create actions plans to implement the customer standards/requirements
- Drive monthly and quarterly business review meetings with the customer
- Support internal knowledge transfer
- Overall responsibility for the timely invoicing process and outstanding recovery process
- In consultation with General Manager acquire and appoint resources necessary for decided changes in production
- Direct involvement in business development activities
Requirements
- University degree or equivalent business experience
- Seveal years of experience in operational and customer focused management roles in a multinational context
- Understanding of European transportation market
- Ideally a background in lead logistics projects and continuous improvement
- Experience in air freight business is a plus
- Take ownership for agreed objectives
- Ability to drive change management
- Background in the strategical business planning and development
- Experienced in the management of tactical and/or operational control tower
- Willingness to travel abroad
Benefits
With seminars, trainings and further qualifications we offer our employees (m/f/d) individual and long-term development and career opportunities on professional, project and management levels.
Exciting Challenges
Fascinating projects and tasks such as planning and implementing innovative ideas or major projects enrich the work environment.
Various Career Possibilities
We offer our employees* long-term development and career opportunities with individual trainings.
Our Offer
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Contact
Do you have any further questions?
Do not hesitate to contact us.
We look forward to receiving your call/email!
Schenker AG
Kruppstraße 4
45128 Essen
Germany
Phone: +49 201-8781-5525
recruitment.headoffice@dbschenker.com
* Equal Opportunity Employer: at DB Schenker we are proud of our diverse workforce and we are committed in enhancing it further. Therefore, we welcome all applicants, regardless of gender, age, disability, nationality, religion or sexual orientation.